Product lines

Two product lines under one ZRTECK brand.

ZRTECK is one enterprise SaaS brand with two product lines — ZRTECK Ticketing for internal services and ZRTECK HR for workforce management — built for companies in Saudi Arabia and the GCC.

ZRTECK Ticketing

Internal Services Hub

Organize employee requests, department workflows, SLA tracking, escalations, attachments, and management visibility in one professional service platform.

Who it is for

Companies that want to organize internal service requests across departments such as IT, HR, Accounting, Admin, Operations, and Procurement.

Main value

Centralize requests, improve response time, track SLA, and give management clear service visibility.

Key modules

  • Employee request portal
  • Department work queues
  • SLA and escalation tracking
  • Attachments and internal notes
  • Management dashboards

ZRTECK HR

Workforce Management

Manage employee records, attendance, leaves, payroll foundation, company structure, and workforce operations from a clean HR platform designed for growing companies.

Who it is for

Companies that want to manage employee data, attendance, leaves, payroll foundation, and workforce operations in one structured HR platform.

Main value

Organize workforce records, reduce manual HR tracking, improve attendance and leave visibility, and prepare the company for better HR operations.

Key modules

  • Employee master records
  • Company structure
  • Attendance and shifts
  • Leave management
  • Payroll foundation
  • Employee self-service direction

ZRTECK Ticketing and ZRTECK HR are two equal product lines of the same enterprise SaaS brand — internal services and workforce operations, built to work together.

See the ZRTECK product lines for your company.

Request a demo and we will walk through how ZRTECK Ticketing and ZRTECK HR can fit your operations.